Ordering
Please note that full payment has to be made within 24 hours upon receiving a confirmation email from us. Be 100% sure of your order before submitting an order form.
If you do not receive any confirmation email from us after 48 hours, kindly drop us an email at leorphic@hotmail.com
An email will be sent to customers once spree has been closed.
*You may also opt for SMS / WhatsApp services to get updates of your items.
Shipping Duration
Items will take about 10 - 14 days to arrive in Singapore. *Please note that may be delays under the circumstances of custom inspection, public holidays etc.
Once shipment has arrived in Singapore, items will be mailed out ASAP. An email will be sent to customers after item has been mailed.
Delivery
You may either opt for normal postage, registered postage or self-collection (if applicable). We strongly encourage customers to opt for registered postage or self collection (if applicable), as we will not be liable for missing parcels through normal postage.
Product Information
If any of your items are out of stock, you can either choose to:
1. Get a full redund
2. Re - order together with the next spree.
All products are brand new. Do note that the color of the image may vary with the actual product due to lighting / brightness of your screen. We do make an effort to ensure that they are portrayed as accurately as possible.
Pricing & Pricing
Prices stated are in SGD. Prices are non negotiable and are exclusive of local postage fees. We do not entertain any form of reservations, deposits or trades.
We accept payment through POSB/DBS transfers (ATM transfers / iBanking transfers)
Payments are to be made only after you have received a confirmation email from us. All payments are to be in within 24 hours upon receiving a confirmation email. Should you need extra time, please let us know.
*A clear snapshot of the receipt must be attached in the email if you are making payment through ATM transfers. Do note that we do not accept scanned receipts.
Exchange & Refund Policy
Items sold are non-exchangeable or refundable. However, if you have received an item with a defect, please email us immediately. Exchange policy is strictly for defected goods only.
